Hosted Microsoft Lync is an instant messaging and video capable client for use with PracticalHost's Hosted Exchange 2013 email platform, and is a replacement for Microsoft Instant Messenger.
Setup Lync DNS Records
To ensure full functionality and configuration, you will need to create two different kinds of entries on your DNS server. If you have an internal DNS you will need to set these records up on your Internal DNS as well. If PracticalHost is hosting your domain and DNS, then we will take care of this step.
1. CNAME Record (Alias)
|
Hostname |
Type |
TTL (Time To Live): |
Points To |
|
autodiscover.example.com |
CNAME |
lowest possible |
autodiscover.emailsrvr.com |
|
lyncdiscover.example.com |
CNAME |
lowest possible |
lyncdiscover.mex06.emailsrvr.com |
|
sip.example.com |
CNAME |
lowest possible |
sip.mex06.emailsrvr.com |
Note: Replace example.com in the examples above with your own domain name.
2. SRV Records (SRV)
The records below are Service Records. A Service Record (SRV) is a specification of data in the DNS defining the location (hostname and port number) of servers for specified services. You will need to define both of the following SRV records:
|
Service |
Protocol |
Port |
Target |
|
_sip |
_tls |
443 |
sip.example.com |
|
_sipfederationtls |
_tcp |
5061 |
lync01.mex06.emailsrvr.com |
Note: Replace example.com in the examples above with your own domain name.
Activate Lync for users in the User Control Panel
You can enable Lync for your entire domain or only for selected users. Click on the Exchange mailbox account, and then select the check box to enable Lync. You will be able to activate as many licences as you have purchased for your account.
Client deployment and distribution
Depending on the complexity of your environment, you have various options to deploy Lync clients for desktops. The Lync 2013 client is part of the Microsoft Office Professional Plus bundle. You can also download a basic version for free.
Desktop clients
Listed here are the available clients for both Microsoft Windows and Mac OSX systems.
Microsoft Windows
If you are using Microsoft Office Professional Plus 2013, you already have a Lync application installed. If you do not have Office installed, download the appropriate application for your system:
Mac OS X
To get the Lync Client for Mac OS X, which is part of Office 2011, click the following link:
Lync Client 14.0.7 for Mac (December 2013 update)
Note: Office 2011 is required for integration with Outlook 2011 calendaring features.
Mobile clients
You can download the Lync client from the store or marketplace for your device:
Note: Carrier data charges may apply. Check with your mobile carrier if you have questions about your data usage.
- Microsoft Lync 2013 for Windows phones
- Microsoft Lync for Windows RT
- Microsoft Lync 2013 for iOS devices
- Microsoft Lync 2013 for Android devices
Once you have Lync enabled for an account, you can use http://config.practicalhost.com for an interactive walkthrough setting-up on your selected device.
User training
The following guide covers the basics of using PracticalHost hosted Lync:
- Using Lync with Outlook Web App
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