What is an FTP Snapshot?
PracticalHost cloud web hosting features the ability to restore an FTP snapshot of your website in case of a hack or a file loss.
Snapshots are taken every 4 hours and go back 32 hours.
Note: Snapshots ONLY include your FTP / Website content; they do not include your databases.
Retrieving data from FTP Snapshots is an emergency-recovery method, and is not intended to be used for general backup purposes. We strongly recommend that you utilize. We do recommend that you purchase a CodeGuard account to have a 90 day rolling backup and the ability of restoring a previous copy with its database in a few minutes.
ow Do I Recover My FTP Snapshot Data?
In order to view your FTP content snapshots you must first login to your site via FTP.
Once you are logged in to your FTP site, please go to the path of the file(s) / folder(s) you want to attempt to recover.
/.snapshot to the end of the FTP path within your FTP application. This will allow you the opportunity to view the snapshots for the site.
You should see the following sub-directories if successful:
.. hourly.0 -> (contains most recent hourly snapshot data) hourly.1 hourly.2 hourly.3 hourly.4 hourly.5 hourly.6 hourly.7 hourly.8 -> (contains the oldest snapshot data available)
Navigate to the appropriate folder(s) that contain the data from the relevant period of time you are looking for. You will see an exact duplicate of the parent folder’s data at the time the snapshot was taken. The snapshot data is read-only and you will need to download the files you need to access, and re-upload them if needed.